Testimonials
Mum of Juno, 8 weeks
It is with no exaggeration that I say Charlotte has been indispensable in helping us find our feet as new parents and settle our daughter into a stable, happy, sleep-tastic yet still flexible routine. Charlotte has not only responded to every one of our thousands of questions with clarity, reassurance and practical yet personal advice but has also helped us to have confidence in our own decisions. I cannot recommend Charlotte's services enough - she has been the expert partner and voice in our ear who we will be forever grateful for!
Mum of Isha, 5 weeks
Charlotte started working with us 2 days a week when our daughter was nearly 5 weeks old. We are first time parents and had just taken her to the doctor because she was crying incessantly and he thought it was probably silent reflux. After the first day or two of working with us and observing our daughter, Charlotte immediately recognised that she was actually over-tired and probably hungry, and didn't show any symptoms of reflux. She quickly helped us put a basic routine in place, that helped us as new parents ensure that our daughter was getting enough sleep, taught us various techniques to get her to actually go to sleep, and advised us on our feeding approach. Within a few days it was like having a different baby! Charlotte explains everything clearly, with the rationale behind it, so we are easily able to follow a consistent approach on the days she is not with us. She's been an incredible source of information, from sleeping habits to development activities, to practical ideas of how to make life work with the baby as a new mum. She has helped us adapt and evolve the routine as our daughter has grown, making sure it follows her needs rather than just imposing something on her, but is also practical for us. She is always extremely professional, helpful and responsive, full of useful ideas, and is genuinely passionate about newborns and their development. I would highly recommend her to any parent, particularly for first time parents or parents with challenging babies.
Mum of Issac, 7 months
Charlotte helped me when my 7 month old son started to totally refuse the bottle. When we met she was professional, empathetic and non judgemental and gave me confidence and reassurance that this was normal and that it was completely possible to get him taking the bottle again. After following Charlotte’s guidance, within 6 hours, my son took his first milk from the bottle, and after 24 hours, he took his first full bottle. Charlotte stayed in touch throughout, giving advice and encouragement, helping us to adapt the plan to how my son was responding. Within a couple of days, he was enjoying every feed, grabbing for the bottle and finishing them completely. Charlotte also gave extra advice about frequency of feeds and now my son doesn't just take the bottle, but sleeps better than he ever has done before! I would highly recommend Charlotte. Not only did she help on the bottle refusal, but she gave me lots of other information and advice that has helped me to better understand my baby's eating and sleeping and made me more able to meet his needs.
Mum of Isabel, 8 weeks
We had a video consultation with Charlotte when our baby Isabel was 2 and then 3 months old. She gave us some excellent help and advice about implementing a bedtime routine as well as a pre-nap routine to indicate to Isabel it’s time to sleep which has been really beneficial! She also helped us implement a bit more structure to our daytime naps and gave us lots of tips about self-settling! We sought Charlottes help early in the hope it will help us get Isabel into good sleeping habits and it certainly has. I can’t recommend her enough!
Mum of Fifer, 5 months
I cannot overstate just how wonderful working with Charlotte has been. I contacted her when my daughter was 5 months old as I was unable to get her to nap in her cot. I was initially apprehensive about teaching her to self-settle with only Charlotte’s remote help due to lockdown, but I need not have worried - Charlotte was there for me every step of the way, checking in with me before, during and after every nap time, offering advice, support, reassurance and encouragement. Her professional yet personal manner immediately puts you at ease and her vast experience, coupled with her supportive and non-judgemental manner are hugely empowering; she dispels all doubts and gives you renewed confidence in being a parent. Charlotte went above and beyond any expectations I had, using her gentle, responsive self-settling plan not only did my daughter complete all of her naps in her cot from day one but she started to link her sleep cycles together a few days in and began to sleep for more than 30 minutes at a time. Charlotte helped me drop her down to three naps per day and left me with the confidence to continue to tweak her routine as she developed. Charlotte is a true gem, a real-life Mary Poppins, and I cannot recommend her enough.